Holiday and travel protection

As members of ABTA, who are fully bonded with the CAA and one of the most trusted brands in travel, booking with CV Villas provides full consumer protection.

Book with confidence

Financial protection can be confusing when it comes to booking a holiday. This page has been created to explain different types of holiday protection when travelling with CV Villas, along with some advice from reliable third parties.

Holiday protection: The need to know

CV Villas are a member of ABTA, which stands for the Association of British Travel Agents. ABTA protection is designed to enforce standards and provide insurance for holidaymakers in the event of financial problems for travel companies. We are also fully bonded with CAA, the UK Civil Aviation Authority and have an ATOL (Air Travel Organisers Licence), meaning that package holidays are protected, ensuring peace of mind for guests holidaying with us. Booking your holiday with us now means that the cost of your holiday is secured; CV Villas guarantees that once your booking is made, that price is final and will not be subject to any surcharges.

Why our customers have greater security when booking a package holiday

Customers who book a package holiday with a UK travel company enjoy comprehensive consumer protection. Package holidays are protected under the Package Travel Regulations, so all CV Villas customers have a right to a full refund if their holiday can no longer be provided. At CV we can arrange much more than just a villa, from flights and transfers, to car hire and boat hire; even a private chef! Discuss your requirements with a travel expert and we'll make sure that all of your holiday requirements are taken care of.

What about brexit?

As the Brexit saga continues, understandably there is some concern from people looking for an explanation as to what this means for their upcoming holidays to Europe. Until a deal is agreed, it is difficult to know exactly what will happen. But, whatever the outcome we strongly believe that our holidays will remain unchanged, and we endeavour to continue offering fantastic experiences to our customers at great prices.

Advice from the Industry

ABTA states the following relating to flying post Brexit: UK citizens can be reassured that regardless of the Brexit outcome; planes will still fly between the UK and the EU. If a deal is agreed then we will be in a transition period, meaning everything will stay the same until the end of December 2020 and flights will continue as normal. Even if we are in a no-deal scenario, the European Commission has said that UK airlines will still be able to operate flights between the UK and the EU. The UK government states the following: If there is no deal, the UK would envisage granting permission to EU airlines to continue to operate. We would expect EU countries to reciprocate in turn. It would not be in the interest of any EU country or the UK to restrict the choice of destinations that could be served, though if such permissions are not granted, there could be disruption to some flights. For airlines licensed outside of the EU there will be no change.

Passport information post brexit

It is important to check the date your passport expires. When travelling to the EU the UK government recommends that you have six months left on your passport on the date of your arrival to a country within the EU. If you renewed a 10-year-old adult passport before it expired, any extra months added to your passport's expiry date may not count towards the 6 months that must be remaining. (SOURCE UK Government)

Visa information for europe post brexit

UK passport holders shouldn't need a visa to travel to the EU after Brexit. The European Commission stated that even in a no-deal scenario, UK travellers can still visit the EU without a visa, providing the same is offered to European citizens visiting the UK. From 2021, UK citizens are likely to have to pay a fee (of around 7 Euros) for a 'visa exemption' similar to the current USA ESTA process. (SOURCE UK Government)

European health insurance card (EHIC)

In the event of a no-deal Brexit, UK registered EHIC's will no longer be valid. We strongly advise all travellers to make sure they take out appropriate travel insurance. (Source ABTA)

What about using my mobile phone abroad?

Currently the cost of making calls, sending text messages and using the internet on your mobile phone while in the EU is the same as while in the UK. In a no-deal scenario, these rules will no longer apply. Some UK mobile phone providers may continue to offer this to their customers after 29 March. We'd recommend you check with your provider before travelling.

What the UK's 'third country' status means after brexit

British passport holders will no longer be able to use Fast Track lanes for passport control entering the EU countries and must join the queue for third country nationals. People holding an EU passport or ID card as well as a British passport will be able to exit the UK on the British passport but enter Europe on the EU document. (Source UK Government)