Frequently Asked Questions

Below you will find a list of questions most frequently asked by our clients. If you can't find the answer that you're looking for on this page or elsewhere on the site, then please send us an enquiry.

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Booking your villa

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A. Using the search box on our website you will be able to look for villas in your desired destination. If you're not sure where you would like to go, or you have specific holiday requirements, our team of travel experts are here to help. Each of our villas have been visited by a member of the team, so call the telephone number at the top of the page to speak to a travel expert.

A. Each villa page displays an availability calendar with prices for each week that can be booked. Use the search tool to select your chosen dates and duration of travel and the search will return specific prices in the search results. If you do not enter specific dates, you will be shown a from price which is based on the cheapest week that is available. 

A child should be under the age of 12 on the return journey.

A. An infant should be under the age of 2 on the return journey and does not count towards the villa occupancy.

A. Many of our destinations have a set arrival/departure day, details of this are as per below: 

Greece

  • Corfu & Paxos – Monday
  • Mykonos – Saturday
  • Lefkada Sunday
  • Kefalonia – the main changeover day is Saturday but some houses are Sunday, please check individual villa pages.
  • Crete – Saturday, some houses are flexible depending on the season.
  • Peloponnese – Sunday 
  • Santorini - Flexible

Italy

  • All regions have a Saturday changeover day, while Sicily has some flexibility outside of the Peak Season.

Spain

  • Andalucia - Saturday 
  • Mallorca - Saturday 
  • Ibiza - Saturday, but some villas have flexible changeover days.
  • Menorca - Saturday, but some villas have flexible changeover days.
  • Gran Canaria - Flexible
  • Tenerife - Flexible
  • Murcia - Saturday

PORTUGAL

  • Saturday - Some houses in Portugal do offer flexible changeover days, especially the resorts.

France

  • Saturday

Cyprus

  • Sunday for most properties, while Aphrodite Hills Resort is flexible.

Turkey

  • Monday, while some houses offer flexible changeover days. 

Croatia

  • Saturday, while some houses are flexible depending on the season.

Morocco

  • Flexible

America

  • Flexible

Caribbean

  • Flexible

The above is a general guideline to changeover days, please make sure to check the details of an individual villa page before requesting to book.

A. Once you’ve found the perfect villa, you can either call a member of the sales team to secure your reservation, or you can fill out an enquiry form directly from the villa page. We are also going to be launching online booking soon for a selection of properties.

A. We are happy to arrange flights, transfers and car hire, as well as extra special experiences such as cook service. You will be able to find further information on all extras via a link on the villa page.

A. The discerning traveller who 'has everything' couldn't fail to be pleased with a CV Villas gift voucher, or what could be nicer for the couple compiling a wedding list than CV holiday vouchers towards their honeymoon or first anniversary? Just call 0207 261 5400 and one of our travel experts will be pleased to help.

 

A. Your deposit is required upon confirmation of your booking at 20% of the total holiday price.

A. The full balance of the holiday price (including any charges made by any supplementary invoice) must be paid by the due date shown on the initial confirmation/invoice, 9 weeks prior to date of departure.